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FREQUENTLY ASKED QUESTIONS.
Got a few things niggling at your mind? We’ve got your curiosity covered. Find the answers you’re looking for, right here.
- GENERAL
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What is required for the use of MINI Connected?
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FOR WHICH MINI SERIES MODELS IS MINI CONNECTED AVAILABLE?
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CAN I RETROFIT MINI CONNECTED ON MY MINI?
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WHICH SMARTPHONES ARE SUPPORTED BY MINI CONNECTED?
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WHO SHOULD I CONTACT IF I HAVE ANY PROBLEMS WITH THE USB PORT ON MY SMARTPHONE?
- USE
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WHY AM I ASKED TO AGREE TO THE USE OF MY LOCATION INFORMATION?
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WHY DO I HAVE TO REGISTER AN ACCOUNT TO USE MINI CONNECTED?
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HOW DO I RESET MY MINI CONNECTED PASSWORD?
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WHERE CAN I OBTAIN AN UPDATE FOR MY MINI CONNECTED APP?
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HOW CAN I UPDATE MY VEHICLE SOFTWARE?
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WHEN USING ONLINE APPLICATIONS, ESPECIALLY WEBRADIO, WHY ARE INCOMING CALLS FORWARDED DIRECTLY TO VOICEMAIL?
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I CAN'T FIND THE MINI CONNECTED MENU ENTRY.
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I CAN'T FIND ANY OF THE MINI CONNECTED FUNCTIONS IN MY MINI.
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EVEN AFTER CONNECTING MY SMARTPHONE AND LAUNCHING THE MINI CONNECTED APP, I CAN'T FIND ANY OF THE MINI CONNECTED FUNCTIONS.
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NONE OF THE ONLINE APPLICATIONS OF MINI CONNECTED OR MINI CONNECTED XL WORK.
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FROM TIME TO TIME, MINI CONNECTED ONLINE APPLICATIONS ARE LIMITED DURING THE JOURNEY OR ARE NOT AVAILABLE AT ALL.
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WHAT CAN I DO IF AUDIO IN MINI CONNECTED IS NOT WORKING?
- ONLINE SEARCH
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WHAT ARE THE REQUIREMENTS TO ACTIVATE ONLINE SEARCH?
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IN WHICH COUNTRIES IS ONLINE SEARCH AVAILABLE?
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WHEN I SEARCH FOR POIS AT MY CURRENT LOCATION, THE GIVEN RESULTS ARE FAR AWAY FROM MY POSITION.